6220 2898

FAQ

General FAQs

How is pricing calculated? Are there hidden fees?

We use transparent pricing with no hidden costs. Fees are based on your chosen package, and all additional charges (if any) are clearly listed in your quote.

What is the turnaround time for final photos?

  • Initial edited proofs: Delivered within 7 working days.
  • Final retouched photos: Delivered within 1 month after selecting your favorites.
  • Expedited service is available—contact us via WhatsApp for details.

Besides newborn and maternity photography, what other services do you offer?
How do I book a session?

  • WhatsApp: 852-62202898
  • Online booking: Visit our website to place an order.
  • Confirmation: A deposit is required to secure your booking.

What should parents prepare before the shoot?

We’ll send you a “Shooting Guide” via WhatsApp after confirming your booking, covering all essentials for a smooth session.

Where is your studio located?

Workshop F, 18/F, Wui Shing Group Building, Wah Sing Street, Kwai Chung, New Territories.

  • By car/taxi: Enter via Wah Sing Street. The building has parking (15-minute free parking for taxis 🚕).
  • By MTR 🚇: 10-minute walk from Kwai Hing Station Exit A.

If there are special circumstances requiring rescheduling, how should it be handled?

We offer one free rescheduling or the option to apply the payment towards other services. Please notify us by phone or WhatsApp.

Fresh 48 Newborn Photography Service

What is “Fresh 48” photography? How is it different from regular newborn photoshoots?

Fresh 48 focuses on documenting the most natural moments of your baby’s first 48 hours of life. Unlike posed newborn photography, we adopt a documentary style to capture raw, authentic moments (e.g., first cuddles in the hospital, breastfeeding, family meeting the baby for the first time). The photos preserve natural details like vernix, hospital bracelets, and other unposed memories.

For Fresh 48 sessions, do you visit hospitals or homes? Are there restrictions in private or public hospitals?

We have experience shooting at hospitals such as Hong Kong Sanatorium & Hospital, Matilda International Hospital, and Union Hospital etc. Session timing depends on each hospital’s visiting hours. For booking inquiries: +852 6220 2898

How soon after birth should I book a session? When is the earliest I should reserve?

Popular slots fill up quickly—we recommend booking as early as 28 weeks of pregnancy! Once your baby is born, notify us immediately by phone or WhatsApp to prioritize scheduling a newborn photographer. Service covers major hospitals in Hong Kong Island, Kowloon, and the New Territories; remote locations may require special arrangements.

If the hospital room has poor lighting, will you use flash? Could it disturb the baby?

We primarily rely on natural light to maintain an authentic documentary style without artificial lighting.

Can fathers or siblings join the session?

Absolutely! We love capturing dad’s first cuddles, tender family interactions, and siblings’ genuine reactions (curiosity, gentle touches)—these make for priceless keepsakes.

If an emergency C-section or complications occur, is the deposit refundable?

With a doctor’s note, you may choose: Full refund (no fees) OR Credit transfer for future sessions (newborn, 100-day, cake smash, baby portrait, family photoshoot).

Maternity Photography Service

What is the ideal week for maternity photoshoots? What are the earliest/latest booking options?

We recommend scheduling between 28-34 weeks of pregnancy, when the baby bump is beautifully visible and energy levels are still comfortable.

  • Earliest booking: From 12 weeks pregnant
  • Latest booking: At least 4 weeks before due date *Worried about early delivery? No stress! If baby arrives unexpectedly, we offer free rescheduling or credit transfer for future sessions (newborn, 100-day, cake smash, or family photoshoots).*

Do you provide maternity outfits and props? Can I bring my own?

Yes! We offer 20+ sanitized maternity gowns and curated props. You’re welcome to bring personal items (e.g., ultrasound scans, baby shoes, nursery decor) or outfits. Pro tip: Opt for fitted, stretchy fabrics to highlight your bump, and coordinate colors for a cohesive look.

Is the studio private? Can partners/family/pets join?

Our studio features:

  • 🔒 Private changing room & shooting area
  • 👨👩👧👦 Family-friendly: Partners, kids, and even pets are welcome! (Please bring pet cleanup pads)

Will you guide posing? What if I have back discomfort?

Our all-mom photographer team understands pregnancy deeply. We tailor poses to:

  • Flatter your bump
  • 💆 Prioritize comfort (adjustments always available for sore backs!)

What if I need to reschedule due to special circumstances?

  • 🔄 1 free reschedule
  • 💳 Credit for any future service
Just notify us via call/WhatsApp.

Newborn Photography Service

What is the ideal age for newborn photography? Can babies older than 3 months still achieve the “newborn” look?

The optimal window is 5-15 days after birth to capture their natural curled-up sleeping poses. For babies over 3 months, we recommend our 100-day photo package. Our award-winning photographer, Coral, can use swaddling techniques to create a newborn-style effect for babies up to 2 months old.

How do you ensure the baby’s safety during the shoot?

Chief Photographer Coral has over a decade of experience and multiple international awards. All newborn props and materials are sterilized, and both Coral and her assistants are mothers themselves, skilled in infant care. For a behind-the-scenes look, visit our YouTube channel: Link

What is the difference between a “Basic Pose” and a “Advance Pose”?

  • Basic Pose: Uses layered swaddling to mimic the cozy feeling of the womb, helping babies fall into a deep sleep.
  • Advance Pose: Includes tummy sleeping, side poses, sofa sitting, or nude shots. These require starting with basic poses to calm the baby first. All premium poses are personally handled by Coral.

Is the studio private? Can family members or pets join the session?

The studio has private changing rooms and shooting areas, with exclusive time slots for privacy. Partners, children, and pets are welcome (please bring pet cleaning pads for pets).

Do we need to bring baby clothes/diapers? Is there a nursing room or bottle warmer?

We provide sterilized newborn outfits, but you’re welcome to bring your own. The studio includes a diaper-changing station, bottle warmer, disposable pads, wipes, and a private nursing area in the makeup room.

How much space is needed for an in-home newborn shoot?

Only a 2m x 2m clear space is required (e.g., a cleared living room or bedroom). Our team will assess the environment beforehand.

What if the baby arrives early or late? Can we reschedule?

Notify us via call or WhatsApp to adjust your booking—no extra fees for schedule changes due to early or delayed births.

When should moms arrive for professional makeup services?

  • Studio Makeup: Arrive at your booked time. Makeup takes ~1 hour. We’ll warm up with the baby first, then capture family portraits after your makeup is done.
  • In-Home Makeup (requires booking): A makeup artist will arrive 1-1.5 hours before the shoot at your chosen location (home/hospital), ensuring a seamless transition into family photos.

100-Day Photography Service

What is the best time for a 100-day photo session?

The ideal window is 100-120 days after birth, when babies have better head control and express more interactive, playful emotions. This stage also allows for heartwarming parents with natural interactions.

Do we need to bring baby clothes/diapers? Is there a nursing room or bottle warmer?

We provide sterilized outfits, but you’re welcome to bring your own. The studio includes a diaper-changing station, bottle warmer, disposable pads, wipes, and a private nursing area in the makeup room.

How much space is needed for an in-home 100-day shoot?

Only a 2m x 2m clear space is required (e.g., a cleared living room or bedroom). Our team will assess the environment beforehand.

Are there extra charges for in-home sessions?

No travel fees for urban areas (Hong Kong Island, Kowloon, New Territories). Remote locations may incur a HKD $200-500 transportation fee. All setups and equipment are included in the package. 🚙

When should moms arrive for professional makeup services?

  • Studio Makeup: Arrive at your booked time. Makeup takes ~1 hour. We’ll warm up with the baby first, then capture family portraits after your makeup is done.
  • In-Home Makeup (requires booking): A makeup artist will arrive 1-1.5 hours before the shoot at your chosen location (home/hospital), ensuring a seamless transition into family photos.

Is the studio private? Can family members or pets join the session?

The studio offers private changing rooms and dedicated shooting slots. Partners, children, and pets are welcome (please bring pet cleaning pads). We focus on creating cozy, intimate family moments.

Baby Photography FAQs

Which package is recommended for a 6-month-old baby who cannot sit up yet?

We recommend our 100-Day Photo Package, which uses overhead setups and parent-assisted poses to capture dynamic moments like crawling, rolling, and playful interactions.

What if the baby is shy around strangers?

We first let the baby observe the environment and explore our Play Corner with toys to ease them into the space. Parents can join the session to reduce anxiety. We also use the baby’s familiar music/toys to guide interactions, and our photographer discreetly captures their natural, joyful expressions during playtime.

When should moms arrive for professional makeup services?

  1. Studio Makeup:
    • Arrive at your scheduled time. Makeup takes ~1 hour.
    • We’ll start by warming up with the baby for solo shots, then transition to family portraits after your makeup is complete.
  2. In-Home Makeup (requires advance booking):
    • A professional makeup artist will arrive 1-1.5 hours before the shoot at your chosen location (home/hospital) for a seamless, stress-free experience.

Is the studio private? Can we include partners, family, or pets?

The studio features private changing rooms and dedicated shooting areas with exclusive time slots. Partners, children, and pets are welcome (please bring pet cleaning pads). We prioritize creating cozy, intimate family moments.

Cake Smash Photography Service

Who provides the Cake Smash cake? Are there allergen warnings?

We partner with Vanlily Cake to offer low-sugar, baby-friendly cakes or sugar-free vegan options, all made with food-grade colors. Babies can safely enjoy the cake! ⚠️ Please inform us in advance of any food allergies.

What is included in the package besides the cake?

 Our package is comprehensive and includes much more than just the commemorative cake:

  • Selected baby outfits, themed scenes, and professional photography props
  • Professional photography service
  • Our thoughtful service process:
    • Patient Guidance: We always start by interacting with your baby to help them warm up and get comfortable in the new environment.
    • Expert Engagement: Our team is expert at capturing your baby’s most adorable smiles. We use various techniques to soothe and engage them for natural and wonderful shots.
    • Hygiene & Cleaning: All outfits and props provided by us are thoroughly cleaned and disinfected after every session to ensure the utmost hygiene and safety.
We also welcome parents to bring your own baby outfits for a more personalized shooting experience! Friendly reminder: For family photos, we recommend coordinating outfits in similar colors or styles for a more harmonious and warm result.

Is cleaning included after the session? Can the baby bathe on-site?

Yes! The studio has a dedicated baby washing area with warm water for post-shoot cleanup. We recommend bringing extra clothes and a towel for your little one.

When should moms arrive for professional makeup services?

  1. Studio Makeup:
    • Arrive at your scheduled time. Makeup takes ~1 hour.
    • We’ll start by warming up with the baby for solo shots, then transition to family portraits after your makeup is complete.
  2. In-Home Makeup (requires advance booking):
    • A professional makeup artist will arrive 1-1.5 hours before the shoot at your chosen location (home/hospital) for a seamless, stress-free experience.

Is the studio private? Can we include partners, family, or pets?

The studio features private changing rooms and dedicated shooting areas with exclusive time slots. Partners, children, and pets are welcome (please bring pet cleaning pads). We prioritize creating cozy, intimate family moments.

ID Photography Service

Do your ID photos meet official requirements?

100% compliant with all standards. Our system includes pre-set templates for:

  • Home Return Permit (33mm×48mm)
  • HKSAR Passport (40mm×50mm)
  • Visa Photos (35mm×45mm)
We verify dimensions on-site after shooting. Free retakes if not approved.

When can I collect printed photos?

  • HKSAR Passport / Student ID / Visa Photos: Same-day pickup.
  • Home Return Permit Photos: Processing time depends on China Travel Service (CTS) approval and their business days.

Can newborn babies have their ID photos taken?

Yes, definitely! Our professional team is very experienced in taking ID photos for newborn babies. We fully understand the special needs of newborns. We will use the safest and gentlest methods to carry out the shoot, ensuring the baby is comfortable and settled to complete the session, all while meeting the specific requirements for ID photos (such as size, background, expression, etc.). Please feel free to contact us via WhatsApp to learn more details and schedule an appointment. We look forward to serving you and your baby.

Family Photography Service

What’s the maximum number of participants for family photos? Can pets join?

  • Signature Package: Includes up to 5 people.
  • Big Family Package: Includes up to 10 people.
    • Additional members: HKD $100/person.
Pets join for free!

How many scenes and outfit changes are included?

During your session, you can choose 2-3 scenes and 2 outfit changes within the allocated time.

When should moms arrive for professional makeup services?

  1. Studio Makeup:
    • Arrive at your scheduled time. Makeup takes ~1 hour.
    • We’ll start by warming up with the baby for solo shots, then transition to family portraits after your makeup is complete.
  2. In-Home Makeup (requires advance booking):
    • A professional makeup artist will arrive 1-1.5 hours before the shoot at your chosen location (home/hospital) for a seamless, stress-free experience.

Is the studio private? Can we include partners, family, or pets?

The studio features private changing rooms and dedicated shooting areas with exclusive time slots. Partners, children, and pets are welcome (please bring pet cleaning pads). We prioritize creating cozy, intimate family moments.

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